Your privacy is important to us. We only use the information we collect about you carefully, lawfully and in accordance with the Kenyan Data Protection Act 2013.

 All Sirocco Lifestyle online purchases take place in a safe environment using the latest security technology to protect our customers.

Our system encrypts your credit card information to ensure your transactions with us are private and protected as they travel over the internet. We accept orders only from web browsers that permit communication through Secure Socket Layer (SSL) technology – meaning you cannot inadvertently place an order through an unsecured connection.

If you are using your credit card to make the payment for a purchase, your payment details will be held in an encrypted format by our payment provider, (JamboPay). We wont even see it! This encryption makes it virtually impossible for unauthorized parties to read any information that you send us.

Information We Hold

If you have shopped with us we will hold your name, address, telephone number and email address. Credit card details would be held by JamboPay who is our payment provider, but We are sure most of you will pay with Mobile Money.  We will also hold the delivery address(es) for your orders and the password information associated with your account. We also maintain a record of your product selections.

If you have entered a competition or completed feedback, we hold your name, address, telephone number, email address.


Information We Use

We use the information we hold on your records for operational purposes, for example processing your order, dealing with queries, tracking deliveries, reviewing past purchases.

Your order history enables us to tailor our product range and marketing information (e.g. promotions and special offers) to your requirements and we may use your email address to send you the latest on arrivals.

Rest be assured, we will not give your information to any third parties, unless you have consented to us doing so.